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Frequently Asked Questions (FAQ)

  • 1- How does eSquare work?
    e2.jo works by allowing customers to start shopping online for their goods and services. And after they finish, simply they’ll go to the cart to check all the selected goods, then they can proceed with the order, and then pay within any of the secure payment methods. When the order is completed successfully, we will send the customer an order confirmation, and proceed with the handling/delivery process.
 
 
  • 2- What do I need in order to start shopping?
    First you will need to sign up with e2 by submitting an application. Your application will be processed and your details will be reviewed by our team. After the application is approved and your account is up and running, you can start shopping with e2.
 
 
 
 
  • 4- What payment methods does eSquare offer my customers?
    eSquare offers SIX different payment methods:
    Western Union : No extra charges is applied to customer You can send us TT from any WU to our account #
    Acc name : e2 - Alhafez Group
    Acc no. : 01500-973876-00
    Bank : Cairo Amman Bank
    cash on store: No extra charges is applied to customer You can place your order online and choose:
    Payment : Cash at Pickup.
    Delivery: Pickup (for light weight items).
    Note that Khalda store price might be higher than online. So you must place the order online. (Check the location and office hours page).
    Visa / PayPal: Extra charges apply, as shown at each product.
    Any Bank TT : No extra charges is applied to customer You can send us TT from your bank or ATM to our account #
    Union Bank : 001.01.001030.151.03
    Arab Bank : 0111.181850.3.500
    Arab Islamic Intl Bank : 400.401201.02001303
    Housing Bank : 122.000080.01.01
    Islamic Jordan Bank : 002.002379.4410400.000
    Cairo Amman Bank : 01500.973876.00
    Once payment is effected, kindly send email to cs@e2.jo,
    Showing Order #, bank name, your account number, eSquare account #.
    -Cash On Delivery
    -MasterCard
 
 
 
 
 
 
  • 7- How much does shipping cost?
    We deliver across Jordan.,Per each product, applicable shipping charges are shown. Orders may be shipped at the choice of e2 through suppliers trucks, e2 trucks, & or private carriers.
 
 
  • 8- How much time does the delivery take?
    Unless otherwise stated at the product details, then: We deliver within 3 working days starting after full acceptable payment. Fridays, & weekends, & official governmental holidays are excluded